Guides
Running the money side of a rental yard
The decisions that cost real money when you get them wrong — written for operators, with actual numbers rather than general encouragement.
Cancellation policies: what to set and why
The standard refund tiers, how to pick one from how fast you can refill a slot, and why the deposit is never part of the refund.
Late fees: what to charge and how to collect
Why a late fee below your daily rate rewards keeping the machine, how to count the days, and how the fee settles itself against the deposit.
Liability waivers: what makes one hold up
Why a checkbox is not a waiver, the seven clauses a rental waiver needs, and a plain-language template to start from.
Sales tax on rentals: what to charge and who files it
Why renting is taxable, which invoice lines are caught besides the rate, the resale exemption on your fleet, and how to find your own state’s rule.
Damage charges: what you can actually bill for
Where wear ends and damage begins, why betterment sinks a claim, the loss-of-use day most yards forget, and the order that avoids a chargeback.
Security deposits: how much, and how to handle them
What a deposit is actually for, why it must never be taxed, what legitimately comes out of one, and when to give it back.